Privacy Policy
Effective Date: November 2024
1. Information We Collect
Personal Information You Provide:
- Contact Information: Name, email address, phone number, mailing address (when you fill out forms, request services, or contact us)
- SMS Opt-in: Phone number and consent record when you opt into SMS communications
- Communications: Content of messages, emails, or other communications with us
Automatically Collected Information:
- Device & Browser Data: IP address, browser type, device type, operating system
- Usage Data: Pages visited, time spent, referring website, clickstream data
- Location Data: General geographic location (derived from IP address)
Cookies & Tracking Technologies:
We use cookies, web beacons, and similar technologies. Categories include:
- Essential: Required for site functionality
- Analytics: Google Analytics to understand usage patterns
- Advertising: Google Ads for personalized advertising
2. How We Use Your Information
We use collected information for:
- Service Delivery: To provide requested services and communicate about them
- SMS Communications: To send account notifications, customer care messages, and promotional messages (only with opt-in consent)
- Website Improvement: To analyze traffic, fix errors, and enhance user experience
- Personalization: To customize content and advertising based on your interests
- Legal Compliance: To meet regulatory obligations and protect legal rights
3. Information Sharing & Disclosure
We Do Not Sell Personal Information
We do not sell your personal information to third parties for monetary consideration.
Service Providers
We share information with third-party service providers who assist our operations:
- Hosting & Infrastructure: Website hosting and maintenance
- Analytics Providers: Google Analytics (anonymized data)
- Advertising Partners: Google Ads for advertising services
- SMS Platforms: Service providers that deliver SMS messages (phone number only for message delivery)
- Payment Processors: If applicable, for transaction processing
Important: No mobile opt-in or text message consent will be shared with third parties or affiliates for their own marketing purposes.
Legal Requirements
We may disclose information when required by law, subpoena, or to protect rights, property, or safety.
4. Third-Party Services
We use:
- Google Analytics: For website analytics. Data is anonymized and aggregated.
- Google Ads: For advertising services using cookies and tracking technologies.
These services have their own privacy policies. We encourage you to review:
5. SMS Communications
By opting into SMS from our web forms or other methods, you consent to receive SMS messages from Spin Cycle Rentals.
- From Number: (918) 505-2330
- Frequency: Varies; typically 0-4 messages per month
- Purpose: Account notifications, customer service, promotions
- Data Sharing: Your phone number is shared with our SMS service provider solely for message delivery. No mobile opt-in consent is shared with third parties or affiliates for their own marketing purposes.
- Help: Text HELP to (918) 505-2330 for assistance
- Opt-out: Text STOP to any message to unsubscribe
- Carriers: Message and data rates may apply.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Correct inaccurate personal information
- Delete your personal information
- Opt-out of certain data processing
- Port your data to another service
To exercise these rights, contact us using the information below.
7. Opt-Out Options
Cookies & Tracking:
SMS:
Text STOP to any message
Email Marketing:
Use unsubscribe link in any marketing email
8. Data Security
We implement reasonable security measures, but no system is 100% secure.
9. Data Retention
We retain personal information only as long as necessary for the purposes outlined, unless longer retention is required by law.
10. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect information from children.
11. Changes to This Policy
We will update this policy and change the effective date. Material changes will be communicated via email or website notice.
12. Contact Us
For privacy questions or to exercise your rights:
SMS-specific inquiries: Contact us at (918) 505-2330 or text HELP to (918) 505-2330